Store Policies for Teemway Gifts
Welcome to Teemway Gifts! Below you will find important information about our policies regarding payments, returns, shipping, and more. We are committed to providing transparency and an excellent customer experience.
Payment Methods and Accepted Cards
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Bank Wire Transfer
You’ll find the payment network brand logos at checkout, which indicate our accepted cards in full color, per card network regulations.
Product Descriptions
We strive to provide accurate, complete descriptions for all products we offer. Each item includes details about its features, size, customization options, and uses.
Return and Refund Policy
Our customers’ satisfaction is our top priority. If you are not completely satisfied with your purchase, we accept returns and issue refunds under the following conditions:
- Returns must be initiated within 30 days of delivery.
- Refunds will be issued to the original payment method once the item has been received and inspected.
- Customized products are final sale and are not eligible for return unless there is a manufacturing defect.
For return assistance, please contact our customer service team.
Customer Service Contact Information
For any inquiries, please reach out to us:
- Email: tinson@teemwaygifts.com
- Phone: (800) 878-1323, Ext 700
- Business Hours: Monday to Friday, 9 AM - 5 PM (PST)
Business Address
Teemway Gifts, 10722 Arrow Route, Suite 506
Rancho Cucamonga, CA 91730
United States
Transaction Currency
All prices on our website are listed in U.S. dollars (USD). We only process transactions in USD.
Export Restrictions
Teemway Gifts ships to most countries worldwide.
Delivery Policy
We offer a variety of shipping options to meet your needs:
- Standard shipping typically takes 5-7 business days within the U.S.
- Expedited and international shipping options are also available at checkout.
- All orders will be processed according to the quantity and delivery terms as per the order agreement.
- Shipping costs are calculated based on the delivery location and the weight of the products.
Privacy Policy
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. This includes information gathered during checkout, such as your name, email, and payment details. We will never share your information with third parties unless required to do so by law.
Security Policy
We take the security of your payment card information seriously. All transactions are securely processed using SSL (Secure Sockets Layer) encryption. We comply with industry standards to protect your data from unauthorized access.
Promotions and Terms
From time to time, we offer promotions and discounts. Any current promotions will have clear terms and conditions stated on the relevant product pages or during checkout.
Legal Restrictions
Please note that you are responsible for complying with your local laws when purchasing items from our website. If you are unsure about specific legal restrictions in your country, we encourage you to consult the relevant authorities before making a purchase.
